Technorati support is really supportive!

To all bloggers from all domain, if you have not heard about technorati, then I can only say that you are quite unfortunate!

Technorati is dedicated site which have database about 54.7 million blogs. When I visited this site for the first time I already found my blog there. But there was a problem as my blog was not properly indexed and the information was quite old!

I have done everything from adding technorati tags to my blog post to validating my blogs HTML and after all went in vain I decided to finally contact technorati support to help me out!
As I was expecting I got a automated reply to my email and I thought this is another giant who does not have time for his customers lovers!
But within15 days I got reply to this with everything in proper place!

I am quite active in contacting support section of various services but for the first time I got real reply. So all I can say to my blogger friends, if you love technorati then don’t hesitate while contacting them. Sooner or later, they will come to you!

Appending here first reply from them! (Actually they have answered my all queries 🙂

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Hello Rahul, Please accept my sincerest apologies for the delay in getting back to you. We’ve been experiencing a backlog in support and are
working hard to address everyone. I’ve taken a look at the issue regarding picking up your pings for “rb286.blogspot.com“. After
making a small adjustment, I’ve sent our spiders to revisit your page and your blog has been indexed with your most recent posts.

http://technorati.com/blogs/rb286.blogspot.com/

Everything now appears to be working as it should, but please let us know if you experience any problems in the future. Do not
hesitate to contact us if you have any other questions. We apologize for any inconvenience. Thank you for using Technorati!

Best Regards,
Janice Myint
Customer Support Specialist
Technorati

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