Solution for “This installation can only be uninstalled on 64-bit windows”

If you’re using a 32-bit Windows then sometimes you might get a Windows error while deleting or uninstalling a software which prohibits the uninstallation. That error is:

“This installation can only be uninstalled on 64-bit windows”

You get this error when you remove a file directly or even using “Add or Remove a Program” in the control panel. If you are thinking that just removing the desktop icon will help you then you’re definitely wrong. That just deletes the shortcut however every file related to that software will still be there and occupy the same space on your hard disc as before.


Well the solution for the problem is quite simple, just open your program files and find the software’s folder there. Delete that folder first before uninstalling the software from control panel. You can either open Program file by opening C: drive then click on ‘Program Files’ folder if you have installed your windows on C: drive.

Alternatively go to Start>Run and paste   C:Program Files   there and hit enter.

After deleting that folder open control panel and go to ‘Programs and Features’ and find the software you want to uninstall from the list. Double click that software to delete it properly without an error. You can delete any software using this method doesn’t matter what error you are getting. Drop a comment below if you got stuck somewhere.


Wander January 27, 2012

It solved my problem! I never thought it would by as simple as that !
Thanks a lot !

Dr Nasri Abbas March 4, 2012

That worked fine! Thanks.

Thouseeful Akthar PP September 27, 2012

I didn’t see any file or folder named the same in the programme of C:// drive
please help.

Thouseeful Akthar PP September 27, 2012

that really worked. Thanks sauravjit… I just installed it in my D:// drive, when i try to re=install i got it. A million thanks

Obada Al Zayed January 4, 2013

Not work for meeeeeeeeeeeeee 🙁 ,,,,,, i cant find the program folder 🙁 plz help

kapil February 11, 2013

dear, i found same error’ “THIS INSTALLATION CAN ONLY BE UNINSTALLED ON 64-BIT WINDOWS” and i tried the same as u mentioned above… but i have not found software’s folder in c drive…… what should i do????

Carl Coyote February 19, 2013

Not that professional, this solution. It does a similar thing to what is mentioned above:
That just deletes the uninstall shortcut in Control Panel. You manually delete the files and the garbage in your registry will be left.


haze014 March 17, 2013

Very helpful, thank you. 🙂

at July 19, 2013

i dont have the program listed in the uninstall a progam in control panel

seghier.hamza.1 January 9, 2014

Thank you for the tip it helped me 🙂

daniel February 27, 2014

I tried to go to Programs and Features but I have not found the software i wanted to delete what should i do ?